Welcome to rec'd ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the rec'd mobile application, website (recd.co), and any related services, tools, or features (collectively, the "Service").

By creating an account, logging in, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

rec'd Limited is a private company limited by shares registered in England and Wales with company number 16691456 and registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that you are at least 13 years old.

If you are between the ages of 13 and 15 (inclusive), you may only use the Service with the verified consent of a parent or legal guardian. By permitting a user aged 13 to 15 to access the Service, the parent or guardian agrees to these Terms on their behalf, accepts responsibility for the user's activity on the Service, and consents to the processing of the user's personal data as described in our Privacy Policy.

Users aged 16 and over may use the Service and accept these Terms independently.

If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and references to "you" shall include that organisation.

The Service is currently available in the United Kingdom and may be expanded to additional regions at our discretion. We make no representations that the Service is appropriate or available for use in all locations.

To access certain features of the Service, you must create an account. You agree to:

We may require you to verify your identity, age, or other information at any time. Failure to complete verification when requested may result in restricted access to or suspension of the Service.

We reserve the right to suspend, restrict, or terminate your account at any time, with or without notice, for any reason, including but not limited to:

You may delete your account at any time through the Service settings or by contacting us at hello@recd.co. Upon deletion, we will process your personal data in accordance with our Privacy Policy.

rec'd is a social discovery platform that enables users to discover restaurants, bars, cafés, and other venues through recommendations from trusted creators and friends. The Service may include, but is not limited to, the following features and functionality:

We reserve the right to modify, update, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

We endeavour to keep the Service available at all times but do not guarantee uninterrupted or error-free access. The Service may be subject to limitations, delays, disruptions, and other issues inherent to the use of the internet and electronic communications. We are not responsible for any delays, delivery failures, or other damage resulting from such issues.

The Service allows you to create, post, share, store, and transmit content including reviews, recommendations, ratings, lists, photos, videos, comments, and other materials ("User Content").

You retain all ownership rights in your User Content. However, by submitting User Content to the Service, you grant rec'd a worldwide, non-exclusive, royalty-free, transferable, sublicensable, irrevocable licence to use, reproduce, distribute, prepare derivative works of, display, perform, and otherwise exploit your User Content in connection with the Service and our business operations, including without limitation for purposes of:

This licence continues even if you stop using the Service or delete your account, to the extent your User Content has been shared with other users, incorporated into aggregated or anonymised datasets, or otherwise distributed prior to deletion.

By submitting User Content, you represent and warrant that:

We reserve the right, but are not obligated, to review, monitor, edit, remove, or disable access to any User Content at any time, for any reason or no reason, without notice. We are not responsible for any User Content posted by users of the Service.

You agree not to:

The Service may display content sourced from social media platforms including, but not limited to, Instagram and TikTok. This content is subject to the terms and conditions of those platforms and the rights of the original creators. We respect intellectual property rights and expect users to do the same.

The Service and all content, features, functionality, technology, and materials (excluding User Content) are owned by rec'd Limited and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. This includes, without limitation:

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your personal, non-commercial use. This licence does not include the right to:

"rec'd" and all related names, logos, product and service names, designs, and slogans are trademarks of rec'd Limited. You may not use our trademarks without our prior written permission. All other trademarks not owned by us that appear on the Service are the property of their respective owners.

If you provide us with any feedback, suggestions, ideas, or recommendations regarding the Service ("Feedback"), you grant us an unrestricted, irrevocable, worldwide, royalty-free licence to use, modify, and incorporate such Feedback into the Service or our business operations without any obligation to you.

The Service uses proprietary algorithms and technology, including artificial intelligence and machine learning systems, to provide personalised recommendations. Our recommendation systems consider various factors which may include, but are not limited to, your preferences, location, social connections, past activity, behavioural patterns, and content from creators you follow.

The recommendations provided through the Service are for informational and entertainment purposes only. We make no warranties, representations, or guarantees regarding the accuracy, completeness, reliability, suitability, or availability of any recommendation, venue information, or content provided through the Service. You acknowledge that:

The Service may facilitate bookings and reservations through integration with third-party booking platforms. Any bookings made through the Service are subject to the terms and conditions of the relevant third-party provider. We act solely as an intermediary and are not a party to any transaction between you and a venue or booking provider.

Certain features of the Service may require payment. All fees are stated in GBP unless otherwise specified. We reserve the right to introduce, change, or discontinue fees at any time, with reasonable notice for existing subscriptions.

Payments are processed through third-party payment processors (such as Stripe). Your payment information is subject to the payment processor's terms and privacy policy. We do not store your complete payment card details on our systems.

If you purchase a subscription, it will automatically renew at the end of each subscription period unless you cancel before the renewal date. You authorise us to charge your payment method for each renewal. You may cancel your subscription at any time through the Service settings, but you will not receive a refund for any unused portion of your current subscription period unless required by applicable law.

All fees are non-refundable except as required by applicable law (including the Consumer Rights Act 2015) or as otherwise stated in these Terms. We may, in our sole discretion, offer refunds or credits on a case-by-case basis.

We may offer free trials or promotional pricing from time to time. At the end of any free trial or promotional period, you will be charged the applicable subscription fee unless you cancel before the trial or promotional period ends.

The Service may include features and tools designed for content creators, including attribution tracking, analytics, and other creator-specific functionality. Creators may be subject to additional terms, guidelines, or agreements as specified by us from time to time.

Venues featured on the Service may participate in promotional features, booking integrations, sponsored content, and other commercial arrangements. The presence of a venue on the Service does not constitute an endorsement by rec'd.

We track and attribute user discoveries, engagement, and visits to the creators and content that influenced them. This attribution data may be shared with creators and venues in aggregated or individual form as part of our Service features and commercial operations.

We may collect, aggregate, anonymise, de-identify, or otherwise process data derived from your use of the Service to create datasets, insights, reports, analytics, and other informational products. Such aggregated and anonymised data does not identify you personally and is not subject to restrictions on use or disclosure.

We may use aggregated and anonymised data for any commercial purpose, including but not limited to:

You acknowledge and agree that we may use data derived from your use of the Service to train, develop, improve, and operate machine learning models, artificial intelligence systems, and other automated technologies used in connection with the Service and our broader business operations.

The Service may contain links to, or integrations with, third-party websites, applications, or services ("Third-Party Services"). These Third-Party Services are not under our control, and we are not responsible for their content, privacy practices, terms, or operations. Your use of Third-Party Services is at your own risk and subject to the terms and conditions of those services. We do not endorse or assume any responsibility for any Third-Party Services.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that:

We do not guarantee the accuracy, completeness, or reliability of any venue information, user reviews, creator content, or recommendations provided through the Service. We are not responsible for the quality, safety, legality, or suitability of any venue, product, or service featured on or accessible through the Service.

Nothing in these Terms excludes or limits any warranty, condition, or other right that cannot be lawfully excluded or limited under applicable law, including the Consumer Rights Act 2015. If you are a consumer in the United Kingdom, you have legal rights that cannot be overridden by these Terms.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REC'D LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR:

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED POUNDS STERLING (£100).

Nothing in this section excludes or limits our liability for:

The limitations and exclusions of liability in these Terms reflect a reasonable and fair allocation of risk between you and rec'd, and form an essential basis of the bargain between us. We would not be able to provide the Service to you on an economically reasonable basis without these limitations.

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless rec'd Limited, its directors, officers, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

This indemnification obligation does not apply to the extent that the relevant claim, damage, or loss arises from our negligence, wilful misconduct, or breach of these Terms.

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you may also bring proceedings in the courts of the country in which you are domiciled.

Before filing a formal claim, you agree to attempt to resolve any dispute informally by contacting us at hello@recd.co. We will endeavour to resolve the dispute by contacting you via email. If the dispute is not resolved within 30 days of initial contact, either party may proceed with formal proceedings.

We may modify these Terms at any time. If we make material changes, we will notify you through the Service, by email, or by other appropriate means prior to the changes taking effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and delete your account.

These Terms, together with our Privacy Policy and any additional terms or policies referenced herein, constitute the entire agreement between you and rec'd Limited regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

If any provision of these Terms is found to be unenforceable, invalid, or illegal by a court of competent jurisdiction, that provision shall be limited or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Our failure or delay in exercising any right or enforcing any provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any right or provision shall only be effective if made in writing and signed by an authorised representative of rec'd Limited.

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate our rights and obligations under these Terms without restriction and without notice to you.

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, strikes, shortages of transportation, fuel, energy, labour, or materials, or failures of telecommunications or internet infrastructure.

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, and dispute resolution provisions.

These Terms do not confer any rights or remedies on any third party, except as expressly provided herein. Nothing in these Terms is intended to or shall create any rights enforceable by any person who is not a party to these Terms under the Contracts (Rights of Third Parties) Act 1999.

Any notices required or permitted under these Terms shall be sent to you at the email address associated with your account, or to us at hello@recd.co. Notices shall be deemed received when sent by email, unless the sending party receives an automated notification of delivery failure.

Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and rec'd Limited. You have no authority to bind rec'd in any respect.

In accordance with the Data (Use and Access) Act 2025, we maintain formal mechanisms for handling complaints. If you have a complaint about the Service or how we handle your personal data:

We will acknowledge your complaint within 30 days and take appropriate steps to investigate and respond. If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authority.

If you have any questions about these Terms, please contact us:

Email: hello@recd.co

Postal Address: rec'd Limited 71-75 Shelton Street Covent Garden London, WC2H 9JQ United Kingdom

Data Protection Officer: data@recd.co

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.